What is the difference between you an my local car wash?
First difference is: we travel to your location, so you don't have to waste time in traffic.
We use premium chemicals and latest utensils to deliver superior results.
Our technicians are passionate about cars and their work, and that will show in the results.
Why does it cost more?
Too keep it simple...premium quality will always come at a higher cost. You decide if having a swirl free car wash is worth it.
What is the best way to contact you?
Telephone, WhatsApp, Facebook Messenger, all have the same effect: you will get an answer to your question.
Do I need to be present while you do your job?
No. Leave the car keys with us and you can attend the more important things.
After booking a service, do I need to be home?
We prefer that you are but if you cannot be there we understand.
Depends on a few factors. If you have a safe place to leave the key, you can share that safe with us and we will put the key back in the exact same place. Please see Terms & Conditions. We do not carry water tanks so we do need to have access to your tap, if the tap is in the locked area of your property, then you need to be home. Same goes for electricity. We need to plug in to your main. Lastly, we need access to the car, so if you have a gate, someone needs to let us in.
Can I leave after I've let you in and you are all set up.
Again, depends. If you agree to make the payment before job completion, if we can unplug from the main and disconnect the water tap, and leave the premises.
Can I trust you?
Yes! Smart MCW staff is background and DBS checked, so your car is safe with us.
We are registered with HMRC.
Unlike the other mobile detailers, we display our HQ address on our website.
What happens if the product or the detailer will ruin my paint?
The majority of the chemical products we use are Ph neutral and safe for any type of paint.
The detailers are experienced and know what they are doing so they won't damage anything.
Still, lets say the paint will get damaged, what happens then?
Again our staff is highly skilled, so the chance of that happening is very little to none. But in the case our employees will damage your paint or any other part of your car for that matter, the insurance company will cover the repairs.
Can we come to your location?
Unless you get the BERSERK! detailing service there is no need for that, we will come to you. Still, if you want to swing by, sure. Why not.
Can I pay by card?
Yes.You can use to plastic to pay.
Do I get a receipt?
Yes.We can provide a receipt. All we need is an email address to send it to. No paper receipt available though. Protecting the environment is something that we care about.
What areas do you cover / How far are you able to travel to provide your services?
Depends on the type of service you are after. The maintenance washes can be provided on a 30 miles radius from our HQ. (LE17 4PR). Other services can be provided on a radius of up to 200 miles from our HQ.
Do you provide services other than the ones listed on your website.
Yes, sir! Give us a call for a friendly chat, and we shall go from there.